March 16, 2020



Dear Channel Prime Alliance Customer,

As you are aware, COVID-19 continues to impact populations and markets around the world. This situation is evolving every hour, and I want to ensure you that Channel Prime Alliance is fully engaged to protect all of our team members, while continuing to serve you, our valued customer.

We have taken many steps over the past several weeks to ensure we can continue all of our business operations as we work our way through this challenging period. We have enacted our business continuity plan to allow those employees who can work remotely to do so. All of our company owned and third party warehouses are currently fully operational. We are also in daily communication with our Supply Partners and Logistical Providers to ensure continued delivery of our products.

We are grateful that you have chosen Channel Prime Alliance to be a valued supplier to your business. We are committed to continuing to meet and exceed your expectations in this time of uncertainty. We will continue to provide updates as circumstances change.

Thank you again for your business and hoping that you and your colleagues stay healthy and safe.

Best Regards,

Dennis Nielsen

Vice President and General Manager

Channel Prime Alliance